National Grid (formerly KeySpan): I called one of the employee her name is Nancy...
National Grid (formerly KeySpan) Ulasan pelanggan oleh pengguna GetHuman ~Patel dari November 16, 2017
Latar belakang kes ~Patel
GetHuman:~Patel - bolehkah anda memberitahu pelanggan National Grid (formerly KeySpan) kami yang lain kapan kes anda berlaku?
~Patel:Sure. Jam morning, pada November 12.
GetHuman:Adakah anda menghubungi National Grid (formerly KeySpan), dan jika demikian, bagaimana?
GetHuman:Dan antara National Grid (formerly KeySpan) masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Patel senarai masalah biasa National Grid (formerly KeySpan))
~Patel:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan ~Patel terhadap National Grid (formerly KeySpan) perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan National Grid (formerly KeySpan) GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Patel:I called one of the employee her name is Nancy I don't know they are paying for harrasing customers why they don't have like lipa has you can pay by phone and never has any problems and employees are so well behavior and how to talk to customer. LIPA employees are the best and National grid employees are worst. They only paid for how to harrising the customers and don't help out anything I don't they do know anything about there jobs and I was very unhappy like they are lawyer why these people don't work in lawyer's office.*Is any other company. I would like to switch.Horrible experience neverever even these people don't help you once. horrible experience. I only one name remember NANCY. I don't think so that manager are watching them. that's why these people like they are superior than manager.You can not get any help rediculous people and rediculous system.If you want to pay bill and they are asked you so many questions even lawyer or united states of president never asked us.*Horrib
GetHuman:Mari kita mengukur pengalaman anda menghubungi National Grid (formerly KeySpan). Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah National Grid (formerly KeySpan)?
~Patel:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Patel:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan National Grid (formerly KeySpan) untuk mengatasi masalah anda dengan cepat dan berkesan?
~Patel:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan National Grid (formerly KeySpan) lain?
~Patel:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk National Grid (formerly KeySpan) mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Patel diambil dari National Grid (formerly KeySpan) masalah perkhidmatan pelanggannya yang berlaku pada November 12, 2017.