JetBlue: On last evening I was flying out of Jacksonvill...
JetBlue Ulasan pelanggan oleh pengguna GetHuman GetHuman-brycejj dari Disember 1, 2017
Latar belakang kes GetHuman-brycejj
GetHuman:GetHuman-brycejj - bolehkah anda memberitahu pelanggan JetBlue kami yang lain kapan kes anda berlaku?
GetHuman-brycejj:Sure. Jam middle of the night, pada November 27.
GetHuman:Adakah anda menghubungi JetBlue, dan jika demikian, bagaimana?
GetHuman:Dan antara JetBlue masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-brycejj senarai masalah biasa JetBlue)
GetHuman-brycejj:"Cancel flight" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-brycejj terhadap JetBlue perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan JetBlue GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-brycejj:On last evening I was flying out of Jacksonville to JFK on a flight that was scheduled to leave at *:**pm and after being delayed *
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/27/17?
GetHuman-brycejj:* Times FINALLY was able to leave the runway shortly after **pm. When the flight attendant Jason began passing out the snacks as he approached my seat **D I casually went to reach for a bag of chips and he rudely snatched the basket away and said: NO...I WILL GIVE IT TO YOU..very loudly and embarrassing... Of course I waited and politely declined a snack when he said: NOW WHAT DO YOU WANT. It May not have been so noticeable if he hadn't allowed the patrons behind me to pick from the basket. In no way am I trying to play the race card although I'm African American and Jason is White but it didn't help when I turned around and he was allowing the white patrons to choose from the basket. If you go thru your records I May not have frequent flyer miles but over the past * years I have flown often and I only fly JetBlue. I was hurt and humiliated and felt let down by the only airline that I have recommended to all my family and friends who do now have frequent flyer miles because of my turning them on to JetBlue. I would like commend flight attendant Rodney for his SUPERB customer service because once he saw something was wrong he offered to accommodate me. He was so attentive and not once did I witness him "snatch" anything from anybody. I'm not sure if this experience will change my mind about flying JetBlue but it sure put a damper on motto that JetBlue is the only way to fly...
GetHuman:Mari kita mengukur pengalaman anda menghubungi JetBlue. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah JetBlue?
GetHuman-brycejj:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-brycejj:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan JetBlue untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-brycejj:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan JetBlue lain?
GetHuman-brycejj:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk JetBlue mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-brycejj diambil dari JetBlue masalah perkhidmatan pelanggannya yang berlaku pada November 27, 2017.