JCPenney: I purchased three bras from JC Penny in Palatka...
JCPenney Ulasan pelanggan oleh pengguna GetHuman ~Linda dari November 23, 2017
Latar belakang kes ~Linda
GetHuman:~Linda - bolehkah anda memberitahu pelanggan JCPenney kami yang lain kapan kes anda berlaku?
~Linda:Yeah. Jam late at night, pada November 17.
GetHuman:Adakah anda menghubungi JCPenney, dan jika demikian, bagaimana?
GetHuman:Dan antara JCPenney masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Linda senarai masalah biasa JCPenney)
~Linda:"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan ~Linda terhadap JCPenney perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan JCPenney GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Linda:I purchased three bras from JC Penny in Palatka mall on ******** at the "door buster" sale. I returned them the next day due to wrong size. The stock was very limited. The clerk told me a truck would be coming in and it may have some in my size on it. The clerk also told me that they would honor the price show it when I made a new purchase and just keep my receipt on the purchase. I went back again on ******** and they had not received any new stock. I chose a different size and went to purchase it. After waiting at least ** minutes (the clerk was covering the men's department also) myself and another person tried to get her attention for check out. The people she was assisting told her to go ahead and help us. The clerk started to ring my purchase up and said she didn't know if she could do it. She went to the store manager and after a * minute wait, they both came out. The store manager told me that they could not honor the receipt and said they don't give out rain checks.
GetHuman:Mari kita mengukur pengalaman anda menghubungi JCPenney. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah JCPenney?
~Linda:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Linda:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan JCPenney untuk mengatasi masalah anda dengan cepat dan berkesan?
~Linda:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan JCPenney lain?
~Linda:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk JCPenney mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Linda diambil dari JCPenney masalah perkhidmatan pelanggannya yang berlaku pada November 17, 2017.