Easyjet: compain
Easyjet Ulasan pelanggan oleh pengguna GetHuman GetHuman3965 dari Disember 1, 2017
Latar belakang kes GetHuman3965
GetHuman:GetHuman3965 - bolehkah anda memberitahu pelanggan Easyjet kami yang lain kapan kes anda berlaku?
GetHuman3965:Yes. Jam afternoon, pada November 27.
GetHuman:Adakah anda menghubungi Easyjet, dan jika demikian, bagaimana?
GetHuman:Dan antara Easyjet masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman3965 senarai masalah biasa Easyjet)
GetHuman3965:"Cancel flight" itulah sebabnya saya mencuba to call.
Ulasan GetHuman3965 terhadap Easyjet perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Easyjet GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman3965:compain
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/27/17?
GetHuman3965:Good afternoon,*I am writing in regard of very unpleasant situation that my friend and I has to face today due to incompetent Easyjet work.*I bought a ticket for my friend using my Barclays card. The flight was due today morning from Luton airport. When my friend arrived there, he went through hand luggage check and then bought a bottle of alcohol beverage at Duty Free. However, at the gate he was told that the ticket was cancelled because of bank transaction link to fraud. *At the place, airport person advised him to buy a new ticket for later today afternoon from another airport – Gatwick. In addition, workers refused to return the bottle bought by him from Duty Free. Obviously, he would not be able to bring it with him afterwards to Gatwick because he did not have any luggage. *Airport person offered him to include the small luggage for free, that way he would be able to bring it inside to Gatwick. *As a result, he spent additional money to buy a new ticket and to travel to Gatwick. However, that is not the end. When he arrived to Gatwick, he found out that the check in was not made for him and the airport person told him to pay £** for luggage to bring the bottle inside. After spending a certain amount of time to explain the situation, the workers noticed their mistake and let him in. *After contacting Barclays bank, we found out that there were no issues with the transaction and everything was fine from their side. It is also clearly visible from my bank statement, that the transaction went though and Easyjet received the money.*Although, the money for missed flight were not refunded. As well as money for traveling to Gatwick and numerous calls to solve the issue. *I truly believe that this matter is linked to Easyjet mistake and I insist on getting a refund.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Easyjet. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Easyjet?
GetHuman3965:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman3965:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Easyjet untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman3965:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Easyjet lain?
GetHuman3965:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Easyjet mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman3965 diambil dari Easyjet masalah perkhidmatan pelanggannya yang berlaku pada November 27, 2017.