Easyjet: Called to find out when i would receive expense...
Easyjet Ulasan pelanggan oleh pengguna GetHuman ~HLR66 dari November 27, 2017
Background on ~HLR66's case
GetHuman: ~HLR66 - can you tell our other Easyjet customers when your case took place?
~HLR66: Yup. It was morning, on November 19.
GetHuman: Did you reach out to Easyjet, and if so, how?
GetHuman: And which of these common Easyjet customer issues best describes the reason you wanted to talk to them?
(Shows ~HLR66 a list of common Easyjet problems)
~HLR66: "Change flight" was why I was trying to call.
~HLR66's review of Easyjet customer service
GetHuman: So how would you sum up your experience for GetHuman's Easyjet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HLR66: Called to find out when i would receive expenses paid from a delayed flight that then diverted and was told i was liar. Easyjets records show flight only delayed *.* hrs. How?? Emailed CEO and she doesn't even reply.
GetHuman: Let's quantify your experience contacting Easyjet. On a scale of 1 to 5, how easy is it go get help on a Easyjet problem?
~HLR66: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HLR66: I'd give them a four out of five on communication.
GetHuman: And what about Easyjet's ability to quickly and effectively address your problem?
~HLR66: For that I would say five out of five.
GetHuman: And finally- any advice for other Easyjet customers?
~HLR66: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Easyjet mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~HLR66 taken from his Easyjet customer service problem that occurred on November 19, 2017.