Easyjet: uma companhia mal guvernada
Easyjet Ulasan pelanggan oleh pengguna GetHuman GetHuman-emramos dari November 29, 2017
Background on GetHuman-emramos's case
GetHuman: GetHuman-emramos - can you tell our other Easyjet customers when your case took place?
GetHuman-emramos: Yup. It was morning, on November 27.
GetHuman: Did you reach out to Easyjet, and if so, how?
GetHuman: And which of these common Easyjet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-emramos a list of common Easyjet problems)
GetHuman-emramos: "Baggage problem" was why I was trying to call.
GetHuman-emramos's review of Easyjet customer service
GetHuman: So how would you sum up your experience for GetHuman's Easyjet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-emramos: uma companhia mal guvernada
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-emramos: estou esperando o recibo da minha passagem * * meses e n*o me enviar*o ainda e gostaria de saber porque tanta demora, *****@***.com Emanuel pestana dos ramos flight ezy****, **APR, digam alguma resposta por favor,ok???
GetHuman: Let's quantify your experience contacting Easyjet. On a scale of 1 to 5, how easy is it go get help on a Easyjet problem?
GetHuman-emramos: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-emramos: I'd give them a one out of five on communication.
GetHuman: And what about Easyjet's ability to quickly and effectively address your problem?
GetHuman-emramos: For that I would say three out of five.
GetHuman: And finally- any advice for other Easyjet customers?
GetHuman-emramos: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Easyjet mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-emramos taken from his Easyjet customer service problem that occurred on November 27, 2017.