Easyjet: No idea what I was doing right but the agent wa...

Easyjet Ulasan pelanggan oleh pengguna GetHuman ~DBIreland dari November 27, 2017

Background on ~DBIreland's case

GetHuman: ~DBIreland - can you tell our other Easyjet customers when your case took place?
~DBIreland: Yup. It was late at night, on November 18.
GetHuman: Did you reach out to Easyjet, and if so, how?
~DBIreland: I used the +44-0330 365 5000 number I found for on the GetHuman Easyjet customer phone number page I was on: Easyjet Customer Service Phone Number
GetHuman: And which of these common Easyjet customer issues best describes the reason you wanted to talk to them?
(Shows ~DBIreland a list of common Easyjet problems)
~DBIreland: "Cancel flight" was why I was trying to call.

~DBIreland's review of Easyjet customer service

GetHuman: So how would you sum up your experience for GetHuman's Easyjet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DBIreland: No idea what I was doing right but the agent was courteous, had the right knowledge to help me and the call went very smoothly. she even gave me some good (and accurate) advice so the same problem I had with the booking system wouldn't happen again.
GetHuman: Let's quantify your experience contacting Easyjet. On a scale of 1 to 5, how easy is it go get help on a Easyjet problem?
~DBIreland: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DBIreland: I'd give them a five out of five on communication.
GetHuman: And what about Easyjet's ability to quickly and effectively address your problem?
~DBIreland: For that I would say one out of five.
GetHuman: And finally- any advice for other Easyjet customers?
~DBIreland: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Easyjet mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~DBIreland taken from his Easyjet customer service problem that occurred on November 18, 2017.

Easyjet

2.35 of 5 stars | 109 reviews

~DBIreland's Easyjet Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Easyjet, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Easyjet in any way.

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