National Grid: For the past * years I have paid my electric bi...
National Grid Ulasan pelanggan oleh pengguna GetHuman ~peopleirkme dari November 22, 2017
Latar belakang kes ~peopleirkme
GetHuman:~peopleirkme - bolehkah anda memberitahu pelanggan National Grid kami yang lain kapan kes anda berlaku?
~peopleirkme:Yes I can. Jam middle of the night, pada November 21.
GetHuman:Adakah anda menghubungi National Grid, dan jika demikian, bagaimana?
GetHuman:Dan antara National Grid masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~peopleirkme senarai masalah biasa National Grid)
~peopleirkme:"Pay Bill" itulah sebabnya saya mencuba to call.
Ulasan ~peopleirkme terhadap National Grid perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan National Grid GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~peopleirkme:For the past * years I have paid my electric bill every other month and never once received a disconnect notice. Because of the high prices this winter my bill hit over ***$ and I fell behind but was still trying to pay what I could. A little over a week ago I received a disconnect notice informing me that I needed to pay *** of the ***.** I owed by the **th of may **** and they would not shut me off. I managed to get ***$ paid. On ****** I received another disconnect notice for the remaining ***.** still owed. I called the company to see why and I told them that I have always paid every other month with no problems and asked why the first one lied saying if I paid this much then I would not get shut off. I got told that these are generated by a computer and that they always send them out for a past dew bill. I asked her if they do then how come this is the first time I have received one and then another right after and not before now. After a long discussion I informed the costumer se
GetHuman:Mari kita mengukur pengalaman anda menghubungi National Grid. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah National Grid?
~peopleirkme:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~peopleirkme:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan National Grid untuk mengatasi masalah anda dengan cepat dan berkesan?
~peopleirkme:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan National Grid lain?
~peopleirkme:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk National Grid mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~peopleirkme diambil dari National Grid masalah perkhidmatan pelanggannya yang berlaku pada November 21, 2017.