HTC: This was by far the BEST customer service I hav...

HTC Ulasan pelanggan oleh pengguna GetHuman ~Texas Girl dari November 25, 2017

Background on ~Texas Girl's case

GetHuman: ~Texas Girl - can you tell our other HTC customers when your case took place?
~Texas Girl: Yeah. It was afternoon, on November 23.
GetHuman: Did you reach out to HTC, and if so, how?
~Texas Girl: I used the 866-449-8358 number I found for on the GetHuman HTC customer phone number page I was on: HTC Customer Service Phone Number
GetHuman: And which of these common HTC customer issues best describes the reason you wanted to talk to them?
(Shows ~Texas Girl a list of common HTC problems)
~Texas Girl: "Where to buy" was why I was trying to call.

~Texas Girl's review of HTC customer service

GetHuman: So how would you sum up your experience for GetHuman's HTC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Texas Girl: This was by far the BEST customer service I have ever experienced. The agent actually could speak English and I could understand him. He was incredibly polite, knowledgeable, and very helpful. Thank you for a nice experience.
GetHuman: Let's quantify your experience contacting HTC. On a scale of 1 to 5, how easy is it go get help on a HTC problem?
~Texas Girl: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Texas Girl: I'd give them a five out of five on communication.
GetHuman: And what about HTC's ability to quickly and effectively address your problem?
~Texas Girl: For that I would say two out of five.
GetHuman: And finally- any advice for other HTC customers?
~Texas Girl: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk HTC mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Texas Girl taken from his HTC customer service problem that occurred on November 23, 2017.

HTC

3.18 of 5 stars | 55 reviews

~Texas Girl's HTC Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like HTC, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with HTC in any way.

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