Equifax: This number is not even in the United States...
Equifax Ulasan pelanggan oleh pengguna GetHuman GetHuman-294083 dari November 28, 2017
Background on GetHuman-294083's case
GetHuman: GetHuman-294083 - can you tell our other Equifax customers when your case took place?
GetHuman-294083: Yup. It was middle of the night, on November 26.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-294083 a list of common Equifax problems)
GetHuman-294083: "Unfreeze Credit" was why I was trying to call.
GetHuman-294083's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-294083: This number is not even in the United States. Equifax, our credit information, is giving our information out to foreigners in foreign countries. When I asked to speak with a supervisor, in the United States, I was told it was not possible to speak with someone in the U.S. and I would just have to wait until a supervisor became available. ** mins later - no supervisor available. How am I supposed to FREEZE my credit file when an unauthorized inquiry occurred if I am forced to give my personal, private information to someone outside the United States??????
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
GetHuman-294083: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-294083: I'd give them a four out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
GetHuman-294083: For that I would say five out of five.
GetHuman: And finally- any advice for other Equifax customers?
GetHuman-294083: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Equifax mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-294083 taken from his Equifax customer service problem that occurred on November 26, 2017.