Chevron: Today, *-**-****, I called both the...
Chevron Ulasan pelanggan oleh pengguna GetHuman ~Ex-Loyal Chevron Cust & Stock dari November 12, 2017
Latar belakang kes ~Ex-Loyal Chevron Cust & Stock
GetHuman:~Ex-Loyal Chevron Cust & Stock - bolehkah anda memberitahu pelanggan Chevron kami yang lain kapan kes anda berlaku?
~Ex-Loyal Chevron Cust & Stock :Yup. Jam afternoon, pada November 10.
GetHuman:Adakah anda menghubungi Chevron, dan jika demikian, bagaimana?
GetHuman:Dan antara Chevron masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Ex-Loyal Chevron Cust & Stock senarai masalah biasa Chevron)
~Ex-Loyal Chevron Cust & Stock :"None of those really matches why I wanted to call Chevron that day." itulah sebabnya saya mencuba to call.
Ulasan ~Ex-Loyal Chevron Cust & Stock terhadap Chevron perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Chevron GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Ex-Loyal Chevron Cust & Stock :Today, *-**-****, I called both the ***-***-**** and ***-***-**** numbers on *******, about **:**am pst. *Phone was answered with a snarling "Yeah?" by a nasty, snot-nosed sounding young male, who immediately Refused to transfer me to CFO Patricia Yarrington, Refused to give his name, Refused to tell me who could help me, and Refused to transfer me to anyone else in the Executive team, then he abruptly hung up on me, slamming the phone down!*Appalled by such behavior, I immediately called back, explained I am a long-term Chevron Stock account and Gas card holder and I had information that Ms. Y would like to receive. *He again gave me a series of No's and Rude replies, offered no help whatsoever, was completely lacking of any and all customer service skills, and hung up on me a *nd time. *This was now Rude beyond belief. It is obvious this child has no oversight or accountability, and does not fear for his job or about being reported to his superiors. Very, Very Unprofessional.**I l
GetHuman:Mari kita mengukur pengalaman anda menghubungi Chevron. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Chevron?
~Ex-Loyal Chevron Cust & Stock :Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Ex-Loyal Chevron Cust & Stock :Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Chevron untuk mengatasi masalah anda dengan cepat dan berkesan?
~Ex-Loyal Chevron Cust & Stock :Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Chevron lain?
~Ex-Loyal Chevron Cust & Stock :Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Chevron mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Ex-Loyal Chevron Cust & Stock diambil dari Chevron masalah perkhidmatan pelanggannya yang berlaku pada November 10, 2017.