PPL Electric Utilities: NO POWER OVER A HOLIDAY WEEKEND!!!! NO CUSTOMER...
PPL Electric Utilities Ulasan pelanggan oleh pengguna GetHuman ~Anonymous dari November 27, 2017
Latar belakang kes ~Anonymous
GetHuman:~Anonymous - bolehkah anda memberitahu pelanggan PPL Electric Utilities kami yang lain kapan kes anda berlaku?
~Anonymous :Yeah. Jam afternoon, pada November 18.
GetHuman:Adakah anda menghubungi PPL Electric Utilities, dan jika demikian, bagaimana?
GetHuman:Dan antara PPL Electric Utilities masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Anonymous senarai masalah biasa PPL Electric Utilities)
~Anonymous :"Setup service" itulah sebabnya saya mencuba to call.
Ulasan ~Anonymous terhadap PPL Electric Utilities perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan PPL Electric Utilities GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Anonymous :NO POWER OVER A HOLIDAY WEEKEND!!!! NO CUSTOMER SERVICE TILL TUESDAY!!! I paid my bill on Thursday morning and was told my power would be restored by Friday before the sun went down. I called twice on a Friday and they reassured me that someone was coming out but they couldn't give me an exact time of day. Yesterday was my child's birthday and we came home at ** pm last night and our power was still off. No one ever came. Due to this we had to cancel his sleepover, now we are staying at a hotel, all my food is ruined In both refrigerators and deep freezers. If my power was turned on Friday as promised by your company I wouldn't have all my groceries ruined. Your company lied and didn't deliver on their part. You were fine with taking my money but very unprofessional in how this was handled. Your company didn't do its responsible job. You have no emergency number to reach anyone when neglect on your part happens . Now we have to go thru a whole weekend with no power !! Monday is a holi
GetHuman:Mari kita mengukur pengalaman anda menghubungi PPL Electric Utilities. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah PPL Electric Utilities?
~Anonymous :Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Anonymous :Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan PPL Electric Utilities untuk mengatasi masalah anda dengan cepat dan berkesan?
~Anonymous :Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan PPL Electric Utilities lain?
~Anonymous :Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk PPL Electric Utilities mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Anonymous diambil dari PPL Electric Utilities masalah perkhidmatan pelanggannya yang berlaku pada November 18, 2017.