Xbox: The automated service told me I could expect to...

Xbox Ulasan pelanggan oleh pengguna GetHuman ~nico5000 dari November 23, 2017

Background on ~nico5000's case

GetHuman: ~nico5000 - can you tell our other Xbox customers when your case took place?
~nico5000: Yes I can. It was middle of the night, on November 16.
GetHuman: Did you reach out to Xbox, and if so, how?
~nico5000: I used the 800-469-9269 number I found for on the GetHuman Xbox customer phone number page I was on: Xbox Customer Service Phone Number
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
(Shows ~nico5000 a list of common Xbox problems)
~nico5000: "Recover Account" was why I was trying to call.

~nico5000's review of Xbox customer service

GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nico5000: The automated service told me I could expect to wait up to ** minutes, but I had someone on in about *. He still couldn't help me with my login issue.
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
~nico5000: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nico5000: I'd give them a four out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
~nico5000: For that I would say five out of five.
GetHuman: And finally- any advice for other Xbox customers?
~nico5000: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Xbox mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~nico5000 taken from his Xbox customer service problem that occurred on November 16, 2017.


3.11 of 5 stars | 433 reviews

~nico5000's Xbox Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Xbox, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Xbox in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!