WalMart: I was just assisted with resolving an order tha...

WalMart Ulasan pelanggan oleh pengguna GetHuman ~Juanita Hughes dari November 28, 2017

Background on ~Juanita Hughes's case

GetHuman: ~Juanita Hughes - can you tell our other WalMart customers when your case took place?
~Juanita Hughes: Yeah. It was morning, on November 26.
GetHuman: Did you reach out to WalMart, and if so, how?
~Juanita Hughes: I used the 800-925-6278 number I found for on the GetHuman WalMart customer phone number page I was on: WalMart Customer Service Phone Number
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~Juanita Hughes a list of common WalMart problems)
~Juanita Hughes: "Cancel order" was why I was trying to call.

~Juanita Hughes's review of WalMart customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Juanita Hughes: I was just assisted with resolving an order that I needed to cancel.*Kimberly Hughes, the WalMart customer service representative was very helpful and polite. I was so concerned with this order and my bank card. She put my concerns at ease. THANK YOU Kimberly!*I am so thankful that I was able to get a human on the phone!
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~Juanita Hughes: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Juanita Hughes: I'd give them a four out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~Juanita Hughes: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart customers?
~Juanita Hughes: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk WalMart mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Juanita Hughes taken from his WalMart customer service problem that occurred on November 26, 2017.

WalMart

2.63 of 5 stars | 341 reviews

~Juanita Hughes's WalMart Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart in any way.

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