WalMart.com: Complaint about poor response from employees in...
WalMart.com Ulasan pelanggan oleh pengguna GetHuman GetHuman-mamapol dari November 30, 2017
Latar belakang kes GetHuman-mamapol
GetHuman:GetHuman-mamapol - bolehkah anda memberitahu pelanggan WalMart.com kami yang lain kapan kes anda berlaku?
GetHuman-mamapol:Yeah. Jam afternoon, pada November 20.
GetHuman:Adakah anda menghubungi WalMart.com, dan jika demikian, bagaimana?
GetHuman:Dan antara WalMart.com masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-mamapol senarai masalah biasa WalMart.com)
GetHuman-mamapol:"Track order" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-mamapol terhadap WalMart.com perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan WalMart.com GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-mamapol:Complaint about poor response from employees in emergency situation
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/20/17?
GetHuman-mamapol:On Saturday ******** afternoon at approximately *:** pm I dragged myself into the Walmart at Cranberry Mall, Seneca, PA.**I had been violently nauseous for ** hours and wanted Pepto Bismol. I assure you only a blind person could have missed seeing I was ill.**I approached an employee, a dark-haired early middle-aged woman, slender, explained what I just told you and she waved vaguely toward customer service and told me someone would help me there. I staggered into Custody Serv but there were about * in line and I knew I lacked the strength to get someone's attention and get the point across.**I went back out to the registers feeling steadily weaker, found a sweet-faced blonde girl who immediately went with me to the Health & Beauty Aids shelves, found the Pepto Bismol and led me back to her register. She rang it up and at my pathetic request, extracted two of the lozenges for me because I was too weak and disoriented.**I stumbled back out to my car, sat there for about ** minutes and decided I was sicker than I'd thought. I drove to UPMC NORTHWEST Hospital, not much more than a mile or two, where I learned I was having a severe and life-threatening heart attack.**Does your staff receive no training on identifying and assisting customers who REALLY need help?**I was shocked and disappointed, not to mention frightened and sick.
GetHuman:Mari kita mengukur pengalaman anda menghubungi WalMart.com. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah WalMart.com?
GetHuman-mamapol:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-mamapol:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan WalMart.com untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-mamapol:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan WalMart.com lain?
GetHuman-mamapol:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk WalMart.com mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-mamapol diambil dari WalMart.com masalah perkhidmatan pelanggannya yang berlaku pada November 20, 2017.