TripAdvisor: cant get an agent to respond about a complaint...
TripAdvisor Ulasan pelanggan oleh pengguna GetHuman GetHuman-kristin51 dari Disember 1, 2017
Latar belakang kes GetHuman-kristin51
GetHuman:GetHuman-kristin51 - bolehkah anda memberitahu pelanggan TripAdvisor kami yang lain kapan kes anda berlaku?
GetHuman-kristin51:Sure. Jam morning, pada November 27.
GetHuman:Adakah anda menghubungi TripAdvisor, dan jika demikian, bagaimana?
GetHuman:Dan antara TripAdvisor masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-kristin51 senarai masalah biasa TripAdvisor)
GetHuman-kristin51:"Update Listing" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-kristin51 terhadap TripAdvisor perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan TripAdvisor GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-kristin51:cant get an agent to respond about a complaint that was filed
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/27/17?
GetHuman-kristin51:went on vacation almost * weeks ago, was double booked when i arrived at Christmas eve spent all evening looking for a hotel found one and had to hotel hop our entire week stay. I had family fly in from the Bahamas for this vacation (that was embarrassing). I had to beg flip-key to send me a refund or find a new place. I was told on Christmas eve that no one could help me until after the holidays. I was like you have my money and no one can help me? This was unacceptable to me. Finally day * i contacted my bank to ask for a refund so i could rent somewhere cause we didn't carry much cash on us as we planned to spend most of the time in the cabin and had a few museums planned to see. We had to come out of pocket to eat out everyday, when we planned on cooking, hotel hoping wasn't full either, which is why we booked * months in advance so that we would have "a peace of mind" unfortunately we had nothing close to that. We spent everyday of our vacation sitting in the car after we had to check out of a hotel, looking online for the next nights location, which ruined our days. I wish that i had never had gone on the vacation at this point. If that wasn't the worst part, towards the end of the week my card started declining. I was shocked, called my bank, they stated flip key never returned my money, therefore they closed my bank account, and i asked to speak to a manager to no avail. The decision is irreversible and i have to find a new bank. However my old bank reported me to the credit bureau stating that i committed claim fraud and now i cant open a debit card account at any bank! I need this fixed asap.
GetHuman:Mari kita mengukur pengalaman anda menghubungi TripAdvisor. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah TripAdvisor?
GetHuman-kristin51:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-kristin51:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan TripAdvisor untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-kristin51:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan TripAdvisor lain?
GetHuman-kristin51:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk TripAdvisor mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-kristin51 diambil dari TripAdvisor masalah perkhidmatan pelanggannya yang berlaku pada November 27, 2017.