Tiger Direct: If I could give a zero rating, I would. I purch...
Tiger Direct Ulasan pelanggan oleh pengguna GetHuman ~BJM dari November 20, 2017
Latar belakang kes ~BJM
GetHuman:~BJM - bolehkah anda memberitahu pelanggan Tiger Direct kami yang lain kapan kes anda berlaku?
~BJM:Yup. Jam middle of the night, pada November 12.
GetHuman:Adakah anda menghubungi Tiger Direct, dan jika demikian, bagaimana?
GetHuman:Dan antara Tiger Direct masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~BJM senarai masalah biasa Tiger Direct)
~BJM:"Repairs" itulah sebabnya saya mencuba to call.
Ulasan ~BJM terhadap Tiger Direct perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Tiger Direct GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~BJM:If I could give a zero rating, I would. I purchased a TV online and noticed that my TV didn't ship and when I called to find out why, the customer service rep couldn't even tell me if it was because they didn't have them in stock or when the item planned to ship, so I canceled the order. Then, * days later I get an email saying that my item shipped. I called to find out what was going on and they said there was nothing they could do and my ** year old mom would have to refuse the order. She lives in a retirement community and the odds of the retirement community personnel refusing specific orders is close to null. And I tried to explain this to Cust rep******* and she just kept saying well there is nothing I can do. Nowadays, with tracking numbers and shipping technology being much more advanced, I know they could have stopped that package and had it returned. So, I kept asking (** times) to speak to a customer service manager, and she wouldn't let me speak to one. She literally would
GetHuman:Mari kita mengukur pengalaman anda menghubungi Tiger Direct. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Tiger Direct?
~BJM:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~BJM:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Tiger Direct untuk mengatasi masalah anda dengan cepat dan berkesan?
~BJM:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Tiger Direct lain?
~BJM:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Tiger Direct mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~BJM diambil dari Tiger Direct masalah perkhidmatan pelanggannya yang berlaku pada November 12, 2017.