Southwest Airlines: This is the second day I have tried numerous ti...
Southwest Airlines Ulasan pelanggan oleh pengguna GetHuman ~Sheriepegleg dari November 22, 2017
Latar belakang kes ~Sheriepegleg
GetHuman:~Sheriepegleg - bolehkah anda memberitahu pelanggan Southwest Airlines kami yang lain kapan kes anda berlaku?
~Sheriepegleg:Yeah. Jam late at night, pada November 20.
GetHuman:Adakah anda menghubungi Southwest Airlines, dan jika demikian, bagaimana?
GetHuman:Dan antara Southwest Airlines masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Sheriepegleg senarai masalah biasa Southwest Airlines)
~Sheriepegleg:"Baggage problem" itulah sebabnya saya mencuba to call.
Ulasan ~Sheriepegleg terhadap Southwest Airlines perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Southwest Airlines GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Sheriepegleg:This is the second day I have tried numerous times but I always get a busy signal, I am calling regarding a very serious matter concerning an injury I occurred departing SLC and a Southwest employee was speeding with an empty wheelchair and he apparently was not paying attention and ran into my left leg I think I took *-* steps and then I had a severe pain like I had been shot, I looked down at my leg and I had a huge, larger than a golf ball hematomia I shimmied with one foot to the front roll, it was warm in the plane & a full flight, they had the man that hit me come and talk to me but not once I am sorry by anyone, the flight attendant insisted the paramedics to come, their response was that they thought it was unusually big and my BP was ******* which was very high for me I had taken BP medicine that morning and it was packed to take at bedtime, our children picked us up and were very upset, Southwest did not have paramedics waiting as they indicated, due to my husbands issues and
GetHuman:Mari kita mengukur pengalaman anda menghubungi Southwest Airlines. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Southwest Airlines?
~Sheriepegleg:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Sheriepegleg:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Southwest Airlines untuk mengatasi masalah anda dengan cepat dan berkesan?
~Sheriepegleg:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Southwest Airlines lain?
~Sheriepegleg:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Southwest Airlines mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Sheriepegleg diambil dari Southwest Airlines masalah perkhidmatan pelanggannya yang berlaku pada November 20, 2017.