Princess Cruise Line: I was sold a * day cruise on the Caribbean Prin...
Princess Cruise Line Ulasan pelanggan oleh pengguna GetHuman GetHuman-109328 dari November 25, 2017
Latar belakang kes GetHuman-109328
GetHuman:GetHuman-109328 - bolehkah anda memberitahu pelanggan Princess Cruise Line kami yang lain kapan kes anda berlaku?
GetHuman-109328:Yup. Jam morning, pada November 17.
GetHuman:Adakah anda menghubungi Princess Cruise Line, dan jika demikian, bagaimana?
GetHuman:Dan antara Princess Cruise Line masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-109328 senarai masalah biasa Princess Cruise Line)
GetHuman-109328:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-109328 terhadap Princess Cruise Line perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Princess Cruise Line GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-109328:I was sold a * day cruise on the Caribbean Princess-It was not explained to me that it was * separate cruises in *-Everyone was offered tremendous deals and money back-Our mattress was no good and Andre the service manager told us to get off the ship when we docked in FT Lauderdale because he was sold out the *nd part of the trip- Other passengers told us that they were getting emails from Princess to extend their vacation on the ship and that it was free-these passengers told us to go to the computer and we would see that the *nd part of the trip was half empty-and that they were trying to fill the ship-we brought this to Andre's attention and he could care less-We have been loyal to the Princess line but they no longer care about that-w will not cruise again -we will try RC or Holland America-when we trid to reach the customer service line we had really frsh people and a man named Mike who would not give us his name told us it was not his problem to write a letter-
GetHuman:Mari kita mengukur pengalaman anda menghubungi Princess Cruise Line. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Princess Cruise Line?
GetHuman-109328:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-109328:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Princess Cruise Line untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-109328:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Princess Cruise Line lain?
GetHuman-109328:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Princess Cruise Line mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-109328 diambil dari Princess Cruise Line masalah perkhidmatan pelanggannya yang berlaku pada November 17, 2017.