PNC Bank: I am very upset with PNC. I closed my acct over...
PNC Bank Ulasan pelanggan oleh pengguna GetHuman ~Rocket Dog dari November 16, 2017
Latar belakang kes ~Rocket Dog
GetHuman:~Rocket Dog - bolehkah anda memberitahu pelanggan PNC Bank kami yang lain kapan kes anda berlaku?
~Rocket Dog:Yes I can. Jam morning, pada November 14.
GetHuman:Adakah anda menghubungi PNC Bank, dan jika demikian, bagaimana?
GetHuman:Dan antara PNC Bank masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Rocket Dog senarai masalah biasa PNC Bank)
~Rocket Dog:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan ~Rocket Dog terhadap PNC Bank perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan PNC Bank GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Rocket Dog:I am very upset with PNC. I closed my acct over a year ago and recently I received a letter saying otherwise. I called and found out that the acct is "INACTIVE" and NOT closed as it was suppose to be by the woman at Springville branch. I don't understand why she did not do her job properly, maybe she needs more training, but it looks like being the asst. branch manager, she would know how to do her job. So, I found out today that the acct is not closed and after being transfered * times "Brian" would NOT verify my acct number AFTER I gave it to him plus giving him my other information. "Jeff" (*nd transfer) is the one that gave it to me in the first place. It looks like PNC could do better than this. And, now I have to go to the trouble of sending a letter to Pittsburg, PA. to close this acct when all alone I thought it was already closed. And, to think, I use to work for this bank BEFORE it became PNC. Well, thank God I do NOT now nor do I want to be affiliated in anyway with PNC Ban
GetHuman:Mari kita mengukur pengalaman anda menghubungi PNC Bank. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah PNC Bank?
~Rocket Dog:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Rocket Dog:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan PNC Bank untuk mengatasi masalah anda dengan cepat dan berkesan?
~Rocket Dog:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan PNC Bank lain?
~Rocket Dog:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk PNC Bank mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Rocket Dog diambil dari PNC Bank masalah perkhidmatan pelanggannya yang berlaku pada November 14, 2017.