Optus - Faults: could not get through after waiting for **min...
Optus - Faults Ulasan pelanggan oleh pengguna GetHuman GetHuman-287977 dari November 27, 2017
Background on GetHuman-287977's case
GetHuman: GetHuman-287977 - can you tell our other Optus - Faults customers when your case took place?
GetHuman-287977: Yeah. It was evening, on November 25.
GetHuman: Did you reach out to Optus - Faults, and if so, how?
GetHuman: And which of these common Optus - Faults customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-287977 a list of common Optus - Faults problems)
GetHuman-287977: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-287977's review of Optus - Faults customer service
GetHuman: So how would you sum up your experience for GetHuman's Optus - Faults customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-287977: could not get through after waiting for **min... Whatever happened to Ace In Queue.. Very Poor Service when you can't even get through to someone..
GetHuman: Let's quantify your experience contacting Optus - Faults. On a scale of 1 to 5, how easy is it go get help on a Optus - Faults problem?
GetHuman-287977: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-287977: I'd give them a five out of five on communication.
GetHuman: And what about Optus - Faults's ability to quickly and effectively address your problem?
GetHuman-287977: For that I would say four out of five.
GetHuman: And finally- any advice for other Optus - Faults customers?
GetHuman-287977: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Optus - Faults mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-287977 taken from his Optus - Faults customer service problem that occurred on November 25, 2017.