Optus - Faults: Second time reported in four weeks poor coverag...
Optus - Faults Ulasan pelanggan oleh pengguna GetHuman ~Dave dari November 13, 2017
Background on ~Dave's case
GetHuman: ~Dave - can you tell our other Optus - Faults customers when your case took place?
~Dave: Yes I can. It was afternoon, on November 3.
GetHuman: Did you reach out to Optus - Faults, and if so, how?
GetHuman: And which of these common Optus - Faults customer issues best describes the reason you wanted to talk to them?
(Shows ~Dave a list of common Optus - Faults problems)
~Dave: "Technical support" was why I was trying to call.
~Dave's review of Optus - Faults customer service
GetHuman: So how would you sum up your experience for GetHuman's Optus - Faults customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dave: Second time reported in four weeks poor coverage of mobile phone reception in Dandenong **** area i may as well have a brick in my pocket
GetHuman: Let's quantify your experience contacting Optus - Faults. On a scale of 1 to 5, how easy is it go get help on a Optus - Faults problem?
~Dave: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dave: I'd give them a one out of five on communication.
GetHuman: And what about Optus - Faults's ability to quickly and effectively address your problem?
~Dave: For that I would say three out of five.
GetHuman: And finally- any advice for other Optus - Faults customers?
~Dave: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Optus - Faults mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Dave taken from his Optus - Faults customer service problem that occurred on November 3, 2017.