Optus - Faults: Our phone has no dial tone at our business and...

Optus - Faults Ulasan pelanggan oleh pengguna GetHuman ~Optus-not for-the-time-poor-bu dari November 27, 2017

Background on ~Optus-not for-the-time-poor-bu's case

GetHuman: ~Optus-not for-the-time-poor-bu - can you tell our other Optus - Faults customers when your case took place?
~Optus-not for-the-time-poor-bu: Yes I can. It was evening, on November 21.
GetHuman: Did you reach out to Optus - Faults, and if so, how?
~Optus-not for-the-time-poor-bu: I used the 131 344 number I found for on the GetHuman Optus - Faults customer phone number page I was on: Optus - Faults Customer Service Phone Number
GetHuman: And which of these common Optus - Faults customer issues best describes the reason you wanted to talk to them?
(Shows ~Optus-not for-the-time-poor-bu a list of common Optus - Faults problems)
~Optus-not for-the-time-poor-bu: "Complaint" was why I was trying to call.

~Optus-not for-the-time-poor-bu's review of Optus - Faults customer service

GetHuman: So how would you sum up your experience for GetHuman's Optus - Faults customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Optus-not for-the-time-poor-bu: Our phone has no dial tone at our business and we can't process EFTPOS or receive phone calls. We are informed by OPTUS of a ** minute wait. Really!!
GetHuman: Let's quantify your experience contacting Optus - Faults. On a scale of 1 to 5, how easy is it go get help on a Optus - Faults problem?
~Optus-not for-the-time-poor-bu: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Optus-not for-the-time-poor-bu: I'd give them a one out of five on communication.
GetHuman: And what about Optus - Faults's ability to quickly and effectively address your problem?
~Optus-not for-the-time-poor-bu: For that I would say three out of five.
GetHuman: And finally- any advice for other Optus - Faults customers?
~Optus-not for-the-time-poor-bu: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Optus - Faults mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Optus-not for-the-time-poor-bu taken from his Optus - Faults customer service problem that occurred on November 21, 2017.

Optus - Faults

1.92 of 5 stars | 176 reviews

~Optus-not for-the-time-poor-bu's Optus - Faults Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Optus - Faults, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Optus - Faults in any way.

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