Optus - Faults: My Optus landline has no dialtone but my Optus...
Optus - Faults Ulasan pelanggan oleh pengguna GetHuman GetHuman-17270 dari November 27, 2017
Background on GetHuman-17270's case
GetHuman: GetHuman-17270 - can you tell our other Optus - Faults customers when your case took place?
GetHuman-17270: Yes I can. It was afternoon, on November 22.
GetHuman: Did you reach out to Optus - Faults, and if so, how?
GetHuman: And which of these common Optus - Faults customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-17270 a list of common Optus - Faults problems)
GetHuman-17270: "Complaint" was why I was trying to call.
GetHuman-17270's review of Optus - Faults customer service
GetHuman: So how would you sum up your experience for GetHuman's Optus - Faults customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-17270: My Optus landline has no dialtone but my Optus internet through the same line is working. Tried calling via web - it rings and rings but no answer.
GetHuman: Let's quantify your experience contacting Optus - Faults. On a scale of 1 to 5, how easy is it go get help on a Optus - Faults problem?
GetHuman-17270: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-17270: I'd give them a one out of five on communication.
GetHuman: And what about Optus - Faults's ability to quickly and effectively address your problem?
GetHuman-17270: For that I would say one out of five.
GetHuman: And finally- any advice for other Optus - Faults customers?
GetHuman-17270: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Optus - Faults mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-17270 taken from his Optus - Faults customer service problem that occurred on November 22, 2017.