Issue with McDonald's
McDonald's Ulasan pelanggan oleh pengguna GetHuman GetHuman-america2 dari November 29, 2017
Latar belakang kes GetHuman-america2
GetHuman:GetHuman-america2 - bolehkah anda memberitahu pelanggan McDonald's kami yang lain kapan kes anda berlaku?
GetHuman-america2:Yup. Jam evening, pada November 21.
GetHuman:Adakah anda menghubungi McDonald's, dan jika demikian, bagaimana?
GetHuman:Dan antara McDonald's masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-america2 senarai masalah biasa McDonald's)
GetHuman-america2:"Cancel a reservation" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-america2 terhadap McDonald's perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan McDonald's GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-america2:Issue with McDonald's
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/21/17?
GetHuman-america2:BACK IN SEPTEMBER **** A MANAGER WHO CAME INTO THE BUILDING WAS UNPROPERLY DRESSED ON HER DAY OFF WITH SWEAT PANTS ON AND FLIP FLOP SANDALS WITH NO SOCKS AND PROCEEDED BEHIND THE COUNTER. I CALLED IN ON THAT ISSUE ON THE MCDONALD CUPS *** NUMBER, THEN THE NEXT DAY WHEN I CAME INTO THE STORE TO PURCHASE MY BREAKFAST IN MCDONALDS AT THE MEXICO STORE, A CUSTOMER THREATEN ME INSIDE THE STORE AS WELL OUTSIDE THE STORE WITH BODILY HARM. THE MANAGER ON DUTY CAME OUTSIDE TO CONFRONT THE ISSUE AND HAD ME LEAVE THE STORE ALLOWING THE OTHER CUSTOMER TO GO BACK INSIDE. HE ALSO PURPOSELY KNOCKED OUT OF MY HAND MY BEVERAGE OF COFFEEE THINKING I WOULD REACT TO HIM WANTING ME TO DO SOMETHING. I DIDN'T DO A THING AND KEPT CALM IN THE MATTER. THEN A FAMILY MEMBER CONFRONTED THE STORE MANAGER TO SEE IF I COULD RETURN TO THE STORE AS THE OTHER PERSON WHO STARTED THE WHOLE MESS TO BEGIN WITH IS STILL GOING TO MCDONALDS ON A REGULAR BASIS WHILE I CAN'T COME IN THE STORE. OTHER PATRONS SAW THIS ORDEAL AND TOLD MY FAMILY MEMBER THAT I DIDN'T START THIS ISSUE, AND KEPT CALM THROUGHOUT THE WHOLE ORDEAL. WHAT IS GOING TO BE DONE ABOUT THIS AS IT ISN'T FAIR THAT I CAN'T COME INTO THE STORE TO GET MY BREAKFAST, BUT THE OTHER PERSON CAN STILL GO INTO THE STORE LIKE NOTHING NEVER HAPPENED. PLEASE SEND ANSWER BACK TO MY E-MAIL ADDRESSS AT XXXXXXX and my ADDRESS AT XXXXXXXXX THANKS FOR YOUR PROMPT REPLY AS SOON AS POSSIBLE.
GetHuman:Mari kita mengukur pengalaman anda menghubungi McDonald's. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah McDonald's?
GetHuman-america2:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-america2:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan McDonald's untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-america2:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan McDonald's lain?
GetHuman-america2:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk McDonald's mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-america2 diambil dari McDonald's masalah perkhidmatan pelanggannya yang berlaku pada November 21, 2017.