Massachusetts Department of Unemployment Assistance: Rep said no questionnaire was in my file. I sai...
Massachusetts Department of Unemployment Assistance Ulasan pelanggan oleh pengguna GetHuman ~EM dari November 28, 2017
Latar belakang kes ~EM
GetHuman:~EM - bolehkah anda memberitahu pelanggan Massachusetts Department of Unemployment Assistance kami yang lain kapan kes anda berlaku?
~EM:Yes. Jam morning, pada November 26.
GetHuman:Adakah anda menghubungi Massachusetts Department of Unemployment Assistance, dan jika demikian, bagaimana?
GetHuman:Dan antara Massachusetts Department of Unemployment Assistance masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~EM senarai masalah biasa Massachusetts Department of Unemployment Assistance)
~EM:"Missed payments" itulah sebabnya saya mencuba to call.
Ulasan ~EM terhadap Massachusetts Department of Unemployment Assistance perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Massachusetts Department of Unemployment Assistance GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~EM:Rep said no questionnaire was in my file. I said adjudicator said I had ** hrs to respond. I asked to speak to supervisor when she would not confirm questionnaire posted to my account by adj . Was put back on hold. In total was on hold * hours and ** mins. No supervisor picked up call. It took * he and ** mins to speak w Rep that refused to check on problem receiving questionnaire from adjudicator's office. Then another * hour and ** mins before I gave up on supervisor or original rep returning to help me. This is so dehumanizing. I'm ** yrs old and this is my first experience applying for a benefit. What a shame this system is so out of touch with its purpose. Totally unacceptable treatment of a taxpayer for over ** years.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Massachusetts Department of Unemployment Assistance. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Massachusetts Department of Unemployment Assistance?
~EM:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~EM:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Massachusetts Department of Unemployment Assistance untuk mengatasi masalah anda dengan cepat dan berkesan?
~EM:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Massachusetts Department of Unemployment Assistance lain?
~EM:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Massachusetts Department of Unemployment Assistance mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~EM diambil dari Massachusetts Department of Unemployment Assistance masalah perkhidmatan pelanggannya yang berlaku pada November 26, 2017.