JetBlue: My family is stranded in Orlando including daug...
JetBlue Ulasan pelanggan oleh pengguna GetHuman ~Jet Blue Sucks dari November 19, 2017
Background on ~Jet Blue Sucks's case
GetHuman: ~Jet Blue Sucks - can you tell our other JetBlue customers when your case took place?
~Jet Blue Sucks: Sure. It was afternoon, on November 15.
GetHuman: Did you reach out to JetBlue, and if so, how?
GetHuman: And which of these common JetBlue customer issues best describes the reason you wanted to talk to them?
(Shows ~Jet Blue Sucks a list of common JetBlue problems)
~Jet Blue Sucks: "Baggage problem" was why I was trying to call.
~Jet Blue Sucks's review of JetBlue customer service
GetHuman: So how would you sum up your experience for GetHuman's JetBlue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jet Blue Sucks: My family is stranded in Orlando including daughter with * year old at the airport. their flight was scheduled for Friday *******and they can't get out until the ****** this is unacceptable. I like the way you are still flying into Orlando but are unwilling to add flights to get people out.Totally unacceptable and will result in legal action along with my changing as much corporate travel to another more responsible carrier
GetHuman: Let's quantify your experience contacting JetBlue. On a scale of 1 to 5, how easy is it go get help on a JetBlue problem?
~Jet Blue Sucks: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jet Blue Sucks: I'd give them a three out of five on communication.
GetHuman: And what about JetBlue's ability to quickly and effectively address your problem?
~Jet Blue Sucks: For that I would say four out of five.
GetHuman: And finally- any advice for other JetBlue customers?
~Jet Blue Sucks: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk JetBlue mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Jet Blue Sucks taken from his JetBlue customer service problem that occurred on November 15, 2017.