Jacksonville Electric Authority: I called JEA.and spoke with. Jodi. This was the...
Jacksonville Electric Authority Ulasan pelanggan oleh pengguna GetHuman ~Christie G dari November 23, 2017
Latar belakang kes ~Christie G
GetHuman:~Christie G - bolehkah anda memberitahu pelanggan Jacksonville Electric Authority kami yang lain kapan kes anda berlaku?
~Christie G:Yes. Jam late at night, pada November 21.
GetHuman:Adakah anda menghubungi Jacksonville Electric Authority, dan jika demikian, bagaimana?
GetHuman:Dan antara Jacksonville Electric Authority masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Christie G senarai masalah biasa Jacksonville Electric Authority)
~Christie G:"Meter reading" itulah sebabnya saya mencuba to call.
Ulasan ~Christie G terhadap Jacksonville Electric Authority perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Jacksonville Electric Authority GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Christie G:I called JEA.and spoke with. Jodi. This was the worst customer service I have ever received the reason for my call was that a JEA representative showed up at my house to disconnect my service stating that I did not pay my bill this was on a Thursday and I had paid my bill on Monday I did have an outstanding balancefor a security deposit in excess of ***dollarswhich JEA tapped on because I had one payment returnedthis was the first time I had a payment returned over ** years of being a customer however I called JEA two weeks prior and set up a payment arrangement for the security depositwhen I call jay and spoke with jodyshe would not let me talk she continued to speak over me and basically called me a liar and stated that I never set up the payment arrangement she was rude and condescending I plan on filing a complaint against her as she herself stated that all their calls are recorded
GetHuman:Mari kita mengukur pengalaman anda menghubungi Jacksonville Electric Authority. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Jacksonville Electric Authority?
~Christie G:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Christie G:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Jacksonville Electric Authority untuk mengatasi masalah anda dengan cepat dan berkesan?
~Christie G:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Jacksonville Electric Authority lain?
~Christie G:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Jacksonville Electric Authority mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Christie G diambil dari Jacksonville Electric Authority masalah perkhidmatan pelanggannya yang berlaku pada November 21, 2017.