FansEdge.com: DISAPPOINTMENT IN YOUR COMPANY
FansEdge.com Ulasan pelanggan oleh pengguna GetHuman GetHuman-grannag dari Disember 1, 2017
Latar belakang kes GetHuman-grannag
GetHuman:GetHuman-grannag - bolehkah anda memberitahu pelanggan FansEdge.com kami yang lain kapan kes anda berlaku?
GetHuman-grannag:Sure. Jam afternoon, pada November 22.
GetHuman:Adakah anda menghubungi FansEdge.com, dan jika demikian, bagaimana?
GetHuman:Dan antara FansEdge.com masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-grannag senarai masalah biasa FansEdge.com)
GetHuman-grannag:"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-grannag terhadap FansEdge.com perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan FansEdge.com GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-grannag:DISAPPOINTMENT IN YOUR COMPANY
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/22/17?
GetHuman-grannag:I ordered * youth sized Panthers Superbowl t-shirts for my grandsons, who live in Alabama but are from NC originally. I tried to check on the shipping status and could not. Finally, on the Friday before the game I called your offices. The gentleman I talked to was very nice. The packaged had not shipped. I explained how important this was. He put me on hold and after a few minutes came back on and reassured me it would be sent overnight, and that the boys would receive their shirts in time for the big game. They did not. Additionally, the tracking number you eventually sent me did not work. I even called FedEx and they had no record of the package. I received notice last night that it should be there today. But it's * days too late. It just will not be the same. This has nothing to do with the Panthers losing. It has everything to do with an * year old and a ** year old watching the big game with the team's shirt on. I probably will never order from your company again. *. It was not shipped as promised. *. I couldn't even track the package. *. I was given false hope -- and told the boy's they would be getting a special package - which did not happen in time for the game. *. I'm not even sure it will get there today because my orig. tracking number is incorrect. I am very disappointed in this whole experience.**-Vicky Grady**** North **th street*Erwin, NC ***********@***.com**package was supposed to be shipped to Jeremy & Damien Rogers at:**** Fairview Road. Gadsden, Alabama *****. It was to contain a youth medium and a youth large Panther t-shirt with SuperBowl ** printed down the side. Black in color.
GetHuman:Mari kita mengukur pengalaman anda menghubungi FansEdge.com. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah FansEdge.com?
GetHuman-grannag:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-grannag:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan FansEdge.com untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-grannag:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan FansEdge.com lain?
GetHuman-grannag:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk FansEdge.com mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-grannag diambil dari FansEdge.com masalah perkhidmatan pelanggannya yang berlaku pada November 22, 2017.