Equifax: The best service I have had in ages. Taken care...
Equifax Ulasan pelanggan oleh pengguna GetHuman ~Linda Lewis dari November 28, 2017
Background on ~Linda Lewis's case
GetHuman: ~Linda Lewis - can you tell our other Equifax customers when your case took place?
~Linda Lewis: Yes. It was middle of the night, on November 27.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Lewis a list of common Equifax problems)
~Linda Lewis: "Cancel service" was why I was trying to call.
~Linda Lewis's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Lewis: The best service I have had in ages. Taken care of in this one phone call and the person I spoke with was extremely qualified and knowledgeable. Great customer service!!
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~Linda Lewis: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Lewis: I'd give them a five out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~Linda Lewis: For that I would say three out of five.
GetHuman: And finally- any advice for other Equifax customers?
~Linda Lewis: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Equifax mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Lewis taken from his Equifax customer service problem that occurred on November 27, 2017.