Discover: tried * other numbers and kept waiting, tried g...

Discover Ulasan pelanggan oleh pengguna GetHuman ~Dov dari November 21, 2017

Background on ~Dov's case

GetHuman: ~Dov - can you tell our other Discover customers when your case took place?
~Dov: Yup. It was afternoon, on November 11.
GetHuman: Did you reach out to Discover, and if so, how?
~Dov: I used the 800-347-2683 number I found for on the GetHuman Discover customer phone number page I was on: Discover Customer Service Phone Number
GetHuman: And which of these common Discover customer issues best describes the reason you wanted to talk to them?
(Shows ~Dov a list of common Discover problems)
~Dov: "Question" was why I was trying to call.

~Dov's review of Discover customer service

GetHuman: So how would you sum up your experience for GetHuman's Discover customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dov: tried * other numbers and kept waiting, tried get human's kept pressing * and got a rep right away. Thanks
GetHuman: Let's quantify your experience contacting Discover. On a scale of 1 to 5, how easy is it go get help on a Discover problem?
~Dov: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dov: I'd give them a two out of five on communication.
GetHuman: And what about Discover's ability to quickly and effectively address your problem?
~Dov: For that I would say five out of five.
GetHuman: And finally- any advice for other Discover customers?
~Dov: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Discover mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Dov taken from his Discover customer service problem that occurred on November 11, 2017.


4.29 of 5 stars | 68 reviews

~Dov's Discover Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Discover, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Discover in any way.

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