Delta Airlines: I am still on hold after *** minutes, I being c...

Delta Airlines Ulasan pelanggan oleh pengguna GetHuman ~Very Angry customer dari November 27, 2017

Background on ~Very Angry customer's case

GetHuman: ~Very Angry customer - can you tell our other Delta Airlines customers when your case took place?
~Very Angry customer: Yup. It was middle of the night, on November 20.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~Very Angry customer: I used the 800-692-6980 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Very Angry customer a list of common Delta Airlines problems)
~Very Angry customer: "Flight Inquiry" was why I was trying to call.

~Very Angry customer's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very Angry customer: I am still on hold after *** minutes, I being calling for * days and I have never get an answer.. This is the worst airline ever.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Very Angry customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very Angry customer: I'd give them a four out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Very Angry customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Very Angry customer: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Delta Airlines mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Very Angry customer taken from his Delta Airlines customer service problem that occurred on November 20, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~Very Angry customer's Delta Airlines Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta Airlines in any way.

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