Delta Airlines: I was not able to find help with three phone ca...

Delta Airlines Ulasan pelanggan oleh pengguna GetHuman ~gale jack dari November 23, 2017

Background on ~gale jack's case

GetHuman: ~gale jack - can you tell our other Delta Airlines customers when your case took place?
~gale jack: Yes I can. It was evening, on November 16.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~gale jack: I used the 800-692-6980 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~gale jack a list of common Delta Airlines problems)
~gale jack: "Baggage problem" was why I was trying to call.

~gale jack's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gale jack: I was not able to find help with three phone calls or submit a report for a lost item online because BDL airport in Windsor Locks, Ct. was not listed.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~gale jack: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gale jack: I'd give them a one out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~gale jack: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~gale jack: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Delta Airlines mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~gale jack taken from his Delta Airlines customer service problem that occurred on November 16, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~gale jack's Delta Airlines Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta Airlines in any way.

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