Delta Airlines: waited for over * hours last night. Got up at...

Delta Airlines Ulasan pelanggan oleh pengguna GetHuman ~totally disapointed dari November 23, 2017

Background on ~totally disapointed's case

GetHuman: ~totally disapointed - can you tell our other Delta Airlines customers when your case took place?
~totally disapointed: Yes I can. It was afternoon, on November 17.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~totally disapointed: I used the 800-692-6980 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~totally disapointed a list of common Delta Airlines problems)
~totally disapointed: "Baggage problem" was why I was trying to call.

~totally disapointed's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~totally disapointed: waited for over * hours last night. Got up at *:** AM and waited over * hrs. neither time got an agent. All numbers are routed based on status if you phone number is registered with Delta. As a premium member reaching the Elite service line from this main number (auto transfer), this is unacceptable. Delta *****!
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~totally disapointed: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~totally disapointed: I'd give them a one out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~totally disapointed: For that I would say two out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~totally disapointed: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Delta Airlines mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~totally disapointed taken from his Delta Airlines customer service problem that occurred on November 17, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~totally disapointed's Delta Airlines Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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