Dell - Tech Support: First of all anytime you call Dell for some sor...
Dell - Tech Support Ulasan pelanggan oleh pengguna GetHuman ~Amac1234 dari November 6, 2017
Latar belakang kes ~Amac1234
GetHuman:~Amac1234 - bolehkah anda memberitahu pelanggan Dell - Tech Support kami yang lain kapan kes anda berlaku?
~Amac1234:Yeah. Jam morning, pada November 3.
GetHuman:Adakah anda menghubungi Dell - Tech Support, dan jika demikian, bagaimana?
GetHuman:Dan antara Dell - Tech Support masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Amac1234 senarai masalah biasa Dell - Tech Support)
~Amac1234:"Warranty Claim" itulah sebabnya saya mencuba to call.
Ulasan ~Amac1234 terhadap Dell - Tech Support perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Dell - Tech Support GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Amac1234:First of all anytime you call Dell for some sort of help or tech support expect to waste at least * hours of your life. I've spent as much as ** hours dealing with their horrible customer service. The last time I called Dell I had to tell my long story to * different people, call * different numbers, wait on hold a total of *.* hours and get disconnected twice. I bought an Inspiron **** laptop from Dell a few years ago. Since the first day I received it I've had problems with it. I consistently get the dreaded "blue screen" which shuts down the computer periodically without warning. I've spent countless hours and money trying to have this issue and various other issues resolved with no luck. I've had to buy expensive extended warranties, and one time solution support sessions that have been nothing but a waste of money. The last time I called for support I was so frustrated that I refused to give to pay for support again because I was so sure that it wouldn't help, but a supervisor go
GetHuman:Mari kita mengukur pengalaman anda menghubungi Dell - Tech Support. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Dell - Tech Support?
~Amac1234:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Amac1234:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Dell - Tech Support untuk mengatasi masalah anda dengan cepat dan berkesan?
~Amac1234:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Dell - Tech Support lain?
~Amac1234:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Dell - Tech Support mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Amac1234 diambil dari Dell - Tech Support masalah perkhidmatan pelanggannya yang berlaku pada November 3, 2017.