cancelled dish months ago and am still being ch...
DISH Ulasan pelanggan oleh pengguna GetHuman ~a24797 dari November 20, 2017
Background on ~a24797's case
GetHuman: ~a24797 - can you tell our other DISH customers when your case took place?
~a24797: Sure. It was evening, on November 13.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~a24797 a list of common DISH problems)
~a24797: "Account Access" was why I was trying to call.
~a24797's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~a24797: cancelled dish months ago and am still being charged for service monthly. They say I have a receiver but the tech who deinstalled took it. When I proved this, they said that it was because I never called to cancel! When I argued that it didn't make sense and that they wouldn't have deinstalled if I didn't cancel service. I'm still being charged and this still isn't resolved.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~a24797: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~a24797: I'd give them a two out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~a24797: For that I would say one out of five.
GetHuman: And finally- any advice for other DISH customers?
~a24797: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk DISH mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~a24797 taken from his DISH customer service problem that occurred on November 13, 2017.