DISH: Can't read TV Guide. The font is so small. Am...

DISH Ulasan pelanggan oleh pengguna GetHuman GetHuman-nadinem2 dari Disember 1, 2017

Background on GetHuman-nadinem2's case

GetHuman: GetHuman-nadinem2 - can you tell our other DISH customers when your case took place?
GetHuman-nadinem2: Yeah. It was morning, on November 23.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman-nadinem2: I used the 800-333-3474 number I found for on the GetHuman DISH customer phone number page I was on: DISH Customer Service Phone Number
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nadinem2 a list of common DISH problems)
GetHuman-nadinem2: "Overcharge on Account" was why I was trying to call.

GetHuman-nadinem2's review of DISH customer service

GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nadinem2: Can't read TV Guide. The font is so small. Americans with disabilities have a heck of a time geeing the guide
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-nadinem2: I want to see the print on the channels when there is some and I want to see the guide that I am paying a good sum of money for. What is available for sight impaired individuals.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
GetHuman-nadinem2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nadinem2: I'd give them a two out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
GetHuman-nadinem2: For that I would say three out of five.
GetHuman: And finally- any advice for other DISH customers?
GetHuman-nadinem2: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk DISH mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nadinem2 taken from his DISH customer service problem that occurred on November 23, 2017.


2.56 of 5 stars | 244 reviews

GetHuman-nadinem2's DISH Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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