City of Cleveland Water Department: I have had several issues with the Cleveland Wa...
City of Cleveland Water Department Ulasan pelanggan oleh pengguna GetHuman ~rcatwoman dari November 22, 2017
Latar belakang kes ~rcatwoman
GetHuman:~rcatwoman - bolehkah anda memberitahu pelanggan City of Cleveland Water Department kami yang lain kapan kes anda berlaku?
~rcatwoman:Sure. Jam morning, pada November 20.
GetHuman:Adakah anda menghubungi City of Cleveland Water Department, dan jika demikian, bagaimana?
GetHuman:Dan antara City of Cleveland Water Department masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~rcatwoman senarai masalah biasa City of Cleveland Water Department)
~rcatwoman:"Change appointment" itulah sebabnya saya mencuba to call.
Ulasan ~rcatwoman terhadap City of Cleveland Water Department perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan City of Cleveland Water Department GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~rcatwoman:I have had several issues with the Cleveland Water Dept. It started two years ago with a $***.** bill which they wanted half of or they were going to shut us off. I couldn't pay half was only able to pay $***.** so they cut us off then charged us a reconnection fee of $***.** on top of my remaining balance, again wanted half. Finally were able to do billing plan after showing up at their address listed on the bill and talking to a representative. Finally paid the bill off in full and the first bill a month later was a threat of shut-off again waiting at my door. We do have other bills and after sucking us dry want more right away. We are behind on everything trying to make the water dept. not shut-off our service again. They are just rude on the phone and have no humanity my husband and I have both been victims to downsizing in this economy. They are not a very understanding company. It just amazes me that they leave service on at abandoned homes, but the ones that are lived in are cut
GetHuman:Mari kita mengukur pengalaman anda menghubungi City of Cleveland Water Department. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah City of Cleveland Water Department?
~rcatwoman:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~rcatwoman:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan City of Cleveland Water Department untuk mengatasi masalah anda dengan cepat dan berkesan?
~rcatwoman:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan City of Cleveland Water Department lain?
~rcatwoman:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk City of Cleveland Water Department mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~rcatwoman diambil dari City of Cleveland Water Department masalah perkhidmatan pelanggannya yang berlaku pada November 20, 2017.