Bell Canada: I had a landline with Bell, with a second numbe...
Bell Canada Ulasan pelanggan oleh pengguna GetHuman ~enixer dari November 11, 2017
Latar belakang kes ~enixer
GetHuman:~enixer - bolehkah anda memberitahu pelanggan Bell Canada kami yang lain kapan kes anda berlaku?
~enixer:Yeah. Jam afternoon, pada November 6.
GetHuman:Adakah anda menghubungi Bell Canada, dan jika demikian, bagaimana?
GetHuman:Dan antara Bell Canada masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~enixer senarai masalah biasa Bell Canada)
~enixer:"Cancel service" itulah sebabnya saya mencuba to call.
Ulasan ~enixer terhadap Bell Canada perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Bell Canada GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~enixer:I had a landline with Bell, with a second number going to that line as well. I bought a cell phone and wanted my landline number to be switched over to my cell. I was told that this would be no problem.*On the day that the switch was supposed to happen, there was a problem where both my cell and my landline were using that number. I contacted them, and was told that my landline was being disconnected, even though I hadn't asked for this and hadn't been told this would happen. I was also told that my second number, which I'd given to several offices as my home number, would be lost. I was told there was nothing they could do, but they apologized and told me I would be given either some sort of refund or discounts as a result.*Instead of a refund or discounts, Bell actually charged me ** days notice for disconnecting the line. Because their office took so long to get back to me, I was charged interest on my bill. I was double charged for days on which I had both the cell and landl
GetHuman:Mari kita mengukur pengalaman anda menghubungi Bell Canada. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Bell Canada?
~enixer:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~enixer:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Bell Canada untuk mengatasi masalah anda dengan cepat dan berkesan?
~enixer:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Bell Canada lain?
~enixer:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Bell Canada mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~enixer diambil dari Bell Canada masalah perkhidmatan pelanggannya yang berlaku pada November 6, 2017.