Allstate: you get a call center in India that told me to...
Allstate Ulasan pelanggan oleh pengguna GetHuman ~cindyluc dari November 26, 2017
Background on ~cindyluc's case
GetHuman: ~cindyluc - can you tell our other Allstate customers when your case took place?
~cindyluc: Yes. It was late at night, on November 17.
GetHuman: Did you reach out to Allstate, and if so, how?
GetHuman: And which of these common Allstate customer issues best describes the reason you wanted to talk to them?
(Shows ~cindyluc a list of common Allstate problems)
~cindyluc: "Coverage question" was why I was trying to call.
~cindyluc's review of Allstate customer service
GetHuman: So how would you sum up your experience for GetHuman's Allstate customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cindyluc: you get a call center in India that told me to contact my local agent...the one I can't get a hold of. ARGH!
GetHuman: Let's quantify your experience contacting Allstate. On a scale of 1 to 5, how easy is it go get help on a Allstate problem?
~cindyluc: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cindyluc: I'd give them a three out of five on communication.
GetHuman: And what about Allstate's ability to quickly and effectively address your problem?
~cindyluc: For that I would say four out of five.
GetHuman: And finally- any advice for other Allstate customers?
~cindyluc: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Allstate mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~cindyluc taken from his Allstate customer service problem that occurred on November 17, 2017.