Allstate: they are getting much better in their call cent...

Allstate Ulasan pelanggan oleh pengguna GetHuman ~megstew@live.com dari November 23, 2017

Background on ~megstew@live.com's case

GetHuman: ~megstew@live.com - can you tell our other Allstate customers when your case took place?
~megstew@live.com: Yup. It was evening, on November 18.
GetHuman: Did you reach out to Allstate, and if so, how?
~megstew@live.com: I used the 877-810-2920 number I found for on the GetHuman Allstate customer phone number page I was on: Allstate Customer Service Phone Number
GetHuman: And which of these common Allstate customer issues best describes the reason you wanted to talk to them?
(Shows ~megstew@live.com a list of common Allstate problems)
~megstew@live.com: "Make/Chase a claim" was why I was trying to call.

~megstew@live.com's review of Allstate customer service

GetHuman: So how would you sum up your experience for GetHuman's Allstate customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~megstew@live.com: they are getting much better in their call center, but I prefer calling my agent. Never on hold and ALWAYS there and helpful (had an emergency home fire after hours, my agent was at my house minutes after the fire dept)
GetHuman: Let's quantify your experience contacting Allstate. On a scale of 1 to 5, how easy is it go get help on a Allstate problem?
~megstew@live.com: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~megstew@live.com: I'd give them a two out of five on communication.
GetHuman: And what about Allstate's ability to quickly and effectively address your problem?
~megstew@live.com: For that I would say three out of five.
GetHuman: And finally- any advice for other Allstate customers?
~megstew@live.com: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Allstate mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~megstew@live.com taken from his Allstate customer service problem that occurred on November 18, 2017.

Allstate

3.67 of 5 stars | 39 reviews

~megstew@live.com's Allstate Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Allstate, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Allstate in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!