Allstate: connected to another person nobody hel...

Allstate Ulasan pelanggan oleh pengguna GetHuman GetHuman-75849 dari November 22, 2017

Background on GetHuman-75849's case

GetHuman: GetHuman-75849 - can you tell our other Allstate customers when your case took place?
GetHuman-75849: Yes. It was morning, on November 18.
GetHuman: Did you reach out to Allstate, and if so, how?
GetHuman-75849: I used the 877-810-2920 number I found for on the GetHuman Allstate customer phone number page I was on: Allstate Customer Service Phone Number
GetHuman: And which of these common Allstate customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-75849 a list of common Allstate problems)
GetHuman-75849: "Coverage question" was why I was trying to call.

GetHuman-75849's review of Allstate customer service

GetHuman: So how would you sum up your experience for GetHuman's Allstate customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-75849: connected to another person nobody help wait ** minutes nobody help problem is not solved horrible experience joseph mani **********
GetHuman: Let's quantify your experience contacting Allstate. On a scale of 1 to 5, how easy is it go get help on a Allstate problem?
GetHuman-75849: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-75849: I'd give them a five out of five on communication.
GetHuman: And what about Allstate's ability to quickly and effectively address your problem?
GetHuman-75849: For that I would say two out of five.
GetHuman: And finally- any advice for other Allstate customers?
GetHuman-75849: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Allstate mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-75849 taken from his Allstate customer service problem that occurred on November 18, 2017.

Allstate

3.67 of 5 stars | 39 reviews

GetHuman-75849's Allstate Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Allstate, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Allstate in any way.

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