FedEx (Canada): WORST EXPERIENCE EVER!!! Avoid if possible!!! I...

FedEx (Canada) Ulasan pelanggan oleh pengguna GetHuman GetHuman-isis_ma dari November 28, 2017

Latar belakang kes GetHuman-isis_ma

GetHuman:GetHuman-isis_ma - bolehkah anda memberitahu pelanggan FedEx (Canada) kami yang lain kapan kes anda berlaku?
GetHuman-isis_ma:Sure. Jam middle of the night, pada November 21.
GetHuman:Adakah anda menghubungi FedEx (Canada), dan jika demikian, bagaimana?
GetHuman-isis_ma:Saya menggunakan 800-463-3339 nombor yang saya dapati di halaman nombor pelanggan GetHuman FedEx (Canada) tempat saya berada:FedEx (Canada) Nombor Telefon Perkhidmatan Pelanggan
GetHuman:Dan antara FedEx (Canada) masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-isis_ma senarai masalah biasa FedEx (Canada))
GetHuman-isis_ma:"Make a shipment" itulah sebabnya saya mencuba to call.

Ulasan GetHuman-isis_ma terhadap FedEx (Canada) perkhidmatan pelanggan

GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan FedEx (Canada) GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-isis_ma:WORST EXPERIENCE EVER!!! Avoid if possible!!! I ordered an incredibly important book for my masters degree a week before class started and now, a month later, I still don't have it. When the package didn't arrive when I expected it to, I tracked it online only to find that it was already here in Edmonton but that FedEx couldn't find my address. I found this strange as I had also ordered several other books from many different sources and they had all easily found my place on time...if not early. My address is VERY straightforward. I call customer service so I can pick it up. I'm refused, the customer service rep was incredibly rude and abrupt. I'm told that I can only fill out a claim form. I explain that I don't care about that and that I don't want to complain. All I want is to pick up the book. Again, I'm refused. I fill out the claim report and their grand resolution was to SEND THE BOOK BACK! I call AGAIN to find out what on earth happened and why I was made to fill out a claim only to be ignored. I'm assured that a manager will call me in ** hours. Several days later NO ONE has called me so I call yet AGAIN. The customer service rep was INCREDIBLY RUDE. I told the story again and explained that I just needed answers as I was charged for the package a month ago and needed to get this settled. The rep asked me not to think of her as a liar. I started laughing and tried to explain that of course I didn't think that and that I wasn't blaming her or anything like that. I simply wanted to get this resolved. Before I could finish she actually moved the phone a bit away and then screamed "UGHHHH CAN YOU JUST LET ME TALK! JESUS!!!" I was so shocked that I didn't know what to do. After a few moments I managed to pick my jaw off the floor and hang up. First time EVER that I've hung up on a rep. Incompetent delivery, complete lack of organization and hands down, the worst customer service I've ever received.
GetHuman:Mari kita mengukur pengalaman anda menghubungi FedEx (Canada). Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah FedEx (Canada)?
GetHuman-isis_ma:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-isis_ma:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan FedEx (Canada) untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-isis_ma:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan FedEx (Canada) lain?
GetHuman-isis_ma:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk FedEx (Canada) mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-isis_ma diambil dari FedEx (Canada) masalah perkhidmatan pelanggannya yang berlaku pada November 21, 2017.

FedEx (Canada)

2.00 dari 5 bintang | 26 ulasan

Ulasan GetHuman-isis_ma FedEx (Canada)

Kesukaran mencari pertolongan
1 daripada 5 bintang
Kualiti komunikasi
4 daripada 5 bintang
Ketepatan masa dan profesionalisme
1 daripada 5 bintang
Peringkat perkhidmatan pelanggan secara keseluruhan
2 daripada 5 bintang

GetHuman mengumpulkan dan menyebarkan ulasan, panduan cara, petua, peretasan dan maklumat hubungan rahsia untuk syarikat seperti FedEx (Canada), yang diperoleh oleh pelanggan seperti anda, untuk membantu kami semua mendapatkan perkhidmatan pelanggan dengan lebih baik, lebih cepat dan lebih mudah. GetHuman tidak berafiliasi dengan FedEx (Canada) dengan cara apa pun.

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