Comcast has refused to fix my in home services...

Comcast Ulasan pelanggan oleh pengguna GetHuman GetHuman-tubaile dari Disember 1, 2017

Latar belakang kes GetHuman-tubaile

GetHuman:GetHuman-tubaile - bolehkah anda memberitahu pelanggan Comcast kami yang lain kapan kes anda berlaku?
GetHuman-tubaile:Yes I can. Jam middle of the night, pada November 25.
GetHuman:Adakah anda menghubungi Comcast, dan jika demikian, bagaimana?
GetHuman-tubaile:Saya menggunakan 800-266-2278 nombor yang saya dapati di halaman nombor pelanggan GetHuman Comcast tempat saya berada:Comcast Nombor Telefon Perkhidmatan Pelanggan
GetHuman:Dan antara Comcast masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-tubaile senarai masalah biasa Comcast)
GetHuman-tubaile:"Setup service" itulah sebabnya saya mencuba to call.

Ulasan GetHuman-tubaile terhadap Comcast perkhidmatan pelanggan

GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Comcast GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-tubaile:Comcast has refused to fix my in home services, and no I am without phone or inter
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/25/17?
GetHuman-tubaile:We had ATT for Internet and DSL. A representative named Amanda Mashburn signed us with Comcast on the *th of December. We were told we could keep our old phone number, so we did. She said that she would place a work order in immediately, and we would get services by January *nd. *We heard nothing from Mrs Mashburn although I texted and called her at****-***-**** repeatedly before the *nd. *I heard nothing from her until Saturday, the *nd of January by text AFTER I had texted first. She writes, the technician should be out between **-** that day.*When he shows up at **:** am, I get a long diatribe about how he used to live here and I can't be serviced because of no plug, or whatever.**I asked him for his name and a number. He only told me his ID was ****, his name is Robert, and his company is CIST. *I live in Brunswick, Ga. Our zip code is *****.*Here's why I'm furious. The representative, Mrs. Mashburn should have made it clear to the offices of Xfinity NOT to port my number if the service could not be fulfilled.*Had she and the Supervisor Robert communicated BEFORE the install day of January *nd, ****, the whole deal could have been cancelled!*Because of these two representatives of Comcast Xfinity lack of professionalism, we no longer have ANY INTERNET OR PHONE SERVICES.*Our old company, ATT has given our number (***)***-****away. We can't establish new service with them in our area because they say their ports are full.**We need our services immediately! We pay our bills online, our daughter uses the Internet for online classes, and having * autistic children, and being home bound at the moment means we have lost our LIFELINE TO THE WORLD.*This is Not Our Faults. We trusted Comcast for better service, and because of them We have no Service at all.*We Deserve what Was Promised.**Sincerely,*Julius and Trina Bailey**** Belmont Circle *Brunswick, Ga *****
GetHuman:Mari kita mengukur pengalaman anda menghubungi Comcast. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Comcast?
GetHuman-tubaile:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-tubaile:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Comcast untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-tubaile:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Comcast lain?
GetHuman-tubaile:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Comcast mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-tubaile diambil dari Comcast masalah perkhidmatan pelanggannya yang berlaku pada November 25, 2017.

Comcast

1.97 dari 5 bintang | 1979 ulasan

Ulasan GetHuman-tubaile Comcast

Kesukaran mencari pertolongan
3 daripada 5 bintang
Kualiti komunikasi
2 daripada 5 bintang
Ketepatan masa dan profesionalisme
5 daripada 5 bintang
Peringkat perkhidmatan pelanggan secara keseluruhan
3 daripada 5 bintang

GetHuman mengumpulkan dan menyebarkan ulasan, panduan cara, petua, peretasan dan maklumat hubungan rahsia untuk syarikat seperti Comcast, yang diperoleh oleh pelanggan seperti anda, untuk membantu kami semua mendapatkan perkhidmatan pelanggan dengan lebih baik, lebih cepat dan lebih mudah. GetHuman tidak berafiliasi dengan Comcast dengan cara apa pun.

Adakah halaman ini membantu?YaPerlu kerja
Berkongsi adalah yang memberi kuasa kepada maklumat dan alat perhubungan perkhidmatan pelanggan percuma GetHuman. Anda boleh membantu!