Zoosk: I payed for only * month but they took money fr...
Zoosk Ulasan pelanggan oleh pengguna GetHuman ~Bahar84 dari November 27, 2017
Background on ~Bahar84's case
GetHuman: ~Bahar84 - can you tell our other Zoosk customers when your case took place?
~Bahar84: Yeah. It was middle of the night, on November 18.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~Bahar84 a list of common Zoosk problems)
~Bahar84: "Technical support" was why I was trying to call.
~Bahar84's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bahar84: I payed for only * month but they took money from my credit card, for * months without my permission!!!
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~Bahar84: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bahar84: I'd give them a one out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~Bahar84: For that I would say four out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~Bahar84: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Zoosk mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Bahar84 taken from his Zoosk customer service problem that occurred on November 18, 2017.