YouTube: All I wanted to ask is why can't I just use my...

YouTube Ulasan pelanggan oleh pengguna GetHuman ~Ricky dari November 27, 2017

Background on ~Ricky's case

GetHuman: ~Ricky - can you tell our other YouTube customers when your case took place?
~Ricky: Yup. It was middle of the night, on November 21.
GetHuman: Did you reach out to YouTube, and if so, how?
~Ricky: I used the 650-253-0000 number I found for on the GetHuman YouTube customer phone number page I was on: YouTube Customer Service Phone Number
GetHuman: And which of these common YouTube customer issues best describes the reason you wanted to talk to them?
(Shows ~Ricky a list of common YouTube problems)
~Ricky: "Technical support" was why I was trying to contact.

~Ricky's review of YouTube customer service

GetHuman: So how would you sum up your experience for GetHuman's YouTube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ricky: All I wanted to ask is why can't I just use my user name and password to log on to the Xbox YouTube ??? The it's set up is dum !!!
GetHuman: Let's quantify your experience contacting YouTube. On a scale of 1 to 5, how easy is it go get help on a YouTube problem?
~Ricky: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ricky: I'd give them a three out of five on communication.
GetHuman: And what about YouTube's ability to quickly and effectively address your problem?
~Ricky: For that I would say one out of five.
GetHuman: And finally- any advice for other YouTube customers?
~Ricky: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk YouTube mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Ricky taken from his YouTube customer service problem that occurred on November 21, 2017.


1.54 of 5 stars | 119 reviews

~Ricky's YouTube Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like YouTube, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with YouTube in any way.

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