YouTube: Even though they aren't supposed to do over the...
YouTube Ulasan pelanggan oleh pengguna GetHuman GetHuman-350344 dari November 27, 2017
Background on GetHuman-350344's case
GetHuman: GetHuman-350344 - can you tell our other YouTube customers when your case took place?
GetHuman-350344: Yes. It was evening, on November 18.
GetHuman: Did you reach out to YouTube, and if so, how?
GetHuman: And which of these common YouTube customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-350344 a list of common YouTube problems)
GetHuman-350344: "Banned Account" was why I was trying to contact.
GetHuman-350344's review of YouTube customer service
GetHuman: So how would you sum up your experience for GetHuman's YouTube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-350344: Even though they aren't supposed to do over the phone support I was polite and told them we'd bee waiting * days on the Help Forum. They helped us anyway, even though they don't do phone support. Wonderful!
GetHuman: Let's quantify your experience contacting YouTube. On a scale of 1 to 5, how easy is it go get help on a YouTube problem?
GetHuman-350344: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-350344: I'd give them a two out of five on communication.
GetHuman: And what about YouTube's ability to quickly and effectively address your problem?
GetHuman-350344: For that I would say one out of five.
GetHuman: And finally- any advice for other YouTube customers?
GetHuman-350344: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk YouTube mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-350344 taken from his YouTube customer service problem that occurred on November 18, 2017.