Western Union: Money was transferred from my son's account on...
Western Union Ulasan pelanggan oleh pengguna GetHuman ~dadkins dari November 15, 2017
Latar belakang kes ~dadkins
GetHuman:~dadkins - bolehkah anda memberitahu pelanggan Western Union kami yang lain kapan kes anda berlaku?
~dadkins:Yes I can. Jam morning, pada November 13.
GetHuman:Adakah anda menghubungi Western Union, dan jika demikian, bagaimana?
GetHuman:Dan antara Western Union masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~dadkins senarai masalah biasa Western Union)
~dadkins:"Trouble Receiving a Payment" itulah sebabnya saya mencuba to call.
Ulasan ~dadkins terhadap Western Union perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Western Union GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~dadkins:Money was transferred from my son's account on March **th. On April *st it was canceled. We have no idea why the transfer was canceled. They stated that they sent the ***.** back to his bank account. It is now * days later and we still do not have the money in his account. He has called * times to get it resolved. They blamed his bank. The bank has no record of the transfer and it was scooped up when they do the daily drop. I finally made the fourth call since he was getting the run around. They refused to speak with me. So I stated fine I will do a * way call with him. He is in Hawaii and I am in PA. They refused to speak on the * way call. WHY? What are you hiding? We are * days out and they still do not have an issue create for this money. I am beyond furious and do not recommend Western Union. This is our first time using it. I AM NOT impressed at all and will NEVER give them my business again. I will also never recommend this business to any associate.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Western Union. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Western Union?
~dadkins:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~dadkins:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Western Union untuk mengatasi masalah anda dengan cepat dan berkesan?
~dadkins:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Western Union lain?
~dadkins:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Western Union mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~dadkins diambil dari Western Union masalah perkhidmatan pelanggannya yang berlaku pada November 13, 2017.