I attempted to use the western union online ser...
Western Union Ulasan pelanggan oleh pengguna GetHuman ~JayGirl dari November 4, 2017
Latar belakang kes ~JayGirl
GetHuman:~JayGirl - bolehkah anda memberitahu pelanggan Western Union kami yang lain kapan kes anda berlaku?
~JayGirl:Yes I can. Jam middle of the night, pada Oktober 26.
GetHuman:Adakah anda menghubungi Western Union, dan jika demikian, bagaimana?
GetHuman:Dan antara Western Union masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~JayGirl senarai masalah biasa Western Union)
~JayGirl:"Eligibility question" itulah sebabnya saya mencuba to call.
Ulasan ~JayGirl terhadap Western Union perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Western Union GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~JayGirl:I attempted to use the western union online service. I received a message saying that the transaction could not be processed using the information given. I called to use the telephone option and the rep that I was speaking to said that no money would be removed from my account until the transaction was completed. This was a misleading statement. There was a hold put on my account for the amount of the transaction from the moment they entered my credit card information into their system. They did not tell me this before hand. I never would have given my information had I known. The transaction was declined due to the phone number that I was using was a cell phone and not listed (Which I repeatedly told the rep that I was speaking to before she attempted to check to see if it was listed). Now there is a hold on my account for the amount that I wanted to send plus a thirty three dollar fee!!! And to top it all off the rep that I spoke with was rude. I am never using Western Union Again!
GetHuman:Mari kita mengukur pengalaman anda menghubungi Western Union. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Western Union?
~JayGirl:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~JayGirl:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Western Union untuk mengatasi masalah anda dengan cepat dan berkesan?
~JayGirl:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Western Union lain?
~JayGirl:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Western Union mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~JayGirl diambil dari Western Union masalah perkhidmatan pelanggannya yang berlaku pada Oktober 26, 2017.