Wayfair: Anna Maria was very compassionate and helpful...

Wayfair Ulasan pelanggan oleh pengguna GetHuman ~Russ dari November 27, 2017

Background on ~Russ's case

GetHuman: ~Russ - can you tell our other Wayfair customers when your case took place?
~Russ: Yup. It was morning, on November 19.
GetHuman: Did you reach out to Wayfair, and if so, how?
~Russ: I used the 877-929-3247 number I found for on the GetHuman Wayfair customer phone number page I was on: Wayfair Customer Service Phone Number
GetHuman: And which of these common Wayfair customer issues best describes the reason you wanted to talk to them?
(Shows ~Russ a list of common Wayfair problems)
~Russ: "Track an Order" was why I was trying to call.

~Russ's review of Wayfair customer service

GetHuman: So how would you sum up your experience for GetHuman's Wayfair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Russ: Anna Maria was very compassionate and helpful. She took care of the problem quickly and politely. Thank you.
GetHuman: Let's quantify your experience contacting Wayfair. On a scale of 1 to 5, how easy is it go get help on a Wayfair problem?
~Russ: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Russ: I'd give them a four out of five on communication.
GetHuman: And what about Wayfair's ability to quickly and effectively address your problem?
~Russ: For that I would say three out of five.
GetHuman: And finally- any advice for other Wayfair customers?
~Russ: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Wayfair mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Russ taken from his Wayfair customer service problem that occurred on November 19, 2017.

Wayfair

4.50 of 5 stars | 88 reviews

~Russ's Wayfair Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wayfair, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wayfair in any way.

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